Posted Date
26/04/2024
Description
Job Advert
Who are Acis?
We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire
and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes
for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this,
we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and
wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our
employment and skills team, and CLIP, an education provider.
Please note this is a fixed term contract until 28/6/24
As a Lettings Coordinator, a typical day might include:
* Proactively supporting and assisting the Neighbourhood team in our day-to-day service delivery.
* Providing support and cover to other areas of the team for essential or key activities, such as compliance.
* Overseeing the empty property process and allocation of vacant properties.
* Administration of our housing management system.
* Communicating with our internal teams, contractors, suppliers, local authorities and customers.
* Monitoring our performance against agreed KPI’s.
* Assisting the team with new development sites.
* Collaborating with others to deliver service and process improvements.
* Supporting with invoicing and purchase orders and working with utility companies and local authorities to resolve billing
queries.
* Embracing our new agile way of working.
Some of the experience/skills you will need:
* A customer first approach to internal and external customers.
* You’re computer literate with knowledge and experience of computer-based office management systems.
* Good organisational skills with the ability to independently achieve deadlines.
* You’ll have the ability to handle information, securely, timely and accurately including producing clear written reports,
letters and minutes.
* An excellent standard of communication both verbally and in a written format, with influencing and negotiation skills.
What will make you stand out from the crowd:.
* You’ll be comfortable working in a result orientated environment.
* You’ll be adept at change, having got hands on experience of living and breathing new ways of working.
Being part of the Acis team, you’ll get:
* Generous holiday entitlement – 25 days leave plus bank holidays
* Enhanced pension contributions up to 10%
* The opportunity to undertake professional training, funded by us.
* One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
* Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits
such as counselling, eye tests, vaccinations and much more
* Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee,
weekly shop, days out and much more!
* Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
* Long service awards for our loyal employees
* Cycle to work scheme
* Enhanced sick pay scheme
* Enhanced maternity and paternity scheme to support you and your family
* Employee Assistance Programme to give you confidential advice and support, when you need it
* Professional membership subscription to support your continuous professional development
* Death in service benefit
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so
please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any
applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and
we’re happy to discuss flexible working options with the successful candidate and any adjustments for interview that are
required.
Salary12,036.54 Annual